
We are excited to announce the official launch of KT AI Family Care Call in April 29, 2026. Designed to prevent isolation and provide efficient care for the elderly, this service sets a new standard in digital welfare. AI Family Care Call is a remote care service where an AI companion regularly calls elderly parents living apart, checks in on their daily routines, health, and medication, and alerts family members in case of an emergency. Unlike traditional automated systems that rely on rigid scripts, KT AI Family Care Call is powered by Large Language Models (LLM) and Agentic AI technology. This allows for natural, two-way conversations that feel like talking to a person.
Following the WHO’s "Healthy Ageing" guidelines, KT AI Family Care Call periodically monitors the physical and mental well-being of elderly users. The WHO’s 2026 report emphasizes that "technological care must evolve to maintain user dignity and prevent social isolation." In line with this vision, our service goes beyond simple check-ins; it fosters emotional connection and ensures parents can live safely and independently within their communities.
KT AI Family Care Call overcomes the mechanical limitations of past services by remembering previous interactions and tailoring questions based on the user's responses. It provides intelligent care that integrates meal logs and medication tracking.
No. Whether you or your parents use SKT, LGU+, or any other carrier, anyone can sign up for KT AI Family Care Call to ensure their family's safety.
It is highly context-aware. The AI remembers past details and can ask follow-up questions like, "You mentioned having a cold yesterday; are you feeling any better today?" It looks after your parents with the same care a family member would.
We use a triple-safety net: instant app push notifications, SMS alerts, and—depending on the severity—emergency phone calls to the guardian.
The service is billed monthly. If you subscribe as a value-added service through your carrier, you will be charged pro-rata. Detailed pricing can be found on our official website and app.
Yes. We have implemented a Senior-Optimized TTS (Text-to-Speech) system that allows for adjustable tones and speeds. Both the voice recognition and the AI’s speech output are specifically tuned for the hearing characteristics of the elderly.