2026-04-29
Product

AI Family Care Call Now Available on KT

KT AI Family Care Call Officially Launches

Announcing the Official Launch of KT AI Family Care Call in April 29, 2026

We are excited to announce the official launch of KT AI Family Care Call in April 29, 2026. Designed to prevent isolation and provide efficient care for the elderly, this service sets a new standard in digital welfare. AI Family Care Call is a remote care service where an AI companion regularly calls elderly parents living apart, checks in on their daily routines, health, and medication, and alerts family members in case of an emergency. Unlike traditional automated systems that rely on rigid scripts, KT AI Family Care Call is powered by Large Language Models (LLM) and Agentic AI technology. This allows for natural, two-way conversations that feel like talking to a person.

Does KT AI Family Care Call meet WHO standards?

Our service realizes the active care system recommended by the World Health Organization (WHO)

Following the WHO’s "Healthy Ageing" guidelines, KT AI Family Care Call periodically monitors the physical and mental well-being of elderly users. The WHO’s 2026 report emphasizes that "technological care must evolve to maintain user dignity and prevent social isolation." In line with this vision, our service goes beyond simple check-ins; it fosters emotional connection and ensures parents can live safely and independently within their communities.

What sets it apart from existing AI call services?

The difference lies in the depth of conversation and the precision of health reports

KT AI Family Care Call overcomes the mechanical limitations of past services by remembering previous interactions and tailoring questions based on the user's responses. It provides intelligent care that integrates meal logs and medication tracking.

Frequently Asked Questions (FAQ)

Q. Is this service exclusive to KT subscribers?

No. Whether you or your parents use SKT, LGU+, or any other carrier, anyone can sign up for KT AI Family Care Call to ensure their family's safety.

Q. How advanced is the AI's conversation level?

It is highly context-aware. The AI remembers past details and can ask follow-up questions like, "You mentioned having a cold yesterday; are you feeling any better today?" It looks after your parents with the same care a family member would.

Q. How are guardians notified if an anomaly is detected?

We use a triple-safety net: instant app push notifications, SMS alerts, and—depending on the severity—emergency phone calls to the guardian.

Q. What is the service fee?

The service is billed monthly. If you subscribe as a value-added service through your carrier, you will be charged pro-rata. Detailed pricing can be found on our official website and app.

Q. My parents are hard of hearing. Will they be able to hear the AI clearly?

Yes. We have implemented a Senior-Optimized TTS (Text-to-Speech) system that allows for adjustable tones and speeds. Both the voice recognition and the AI’s speech output are specifically tuned for the hearing characteristics of the elderly.

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