Sharing a warm heart with the Yeongdeungpo Senior Welfare Center
What Does AI Family Care Call Mean to Seniors?
The Weseeks team visits the Yeongdeungpo Senior Welfare Center to hear from the heart
AI Family Care Call is a remote care service where an AI companion regularly calls elderly parents living apart, checks in on their daily routines, health, and medication, and alerts family members in case of an emergency.
How was the Weseeks team’s experience in the field?
Confirming the real-world impact of our technology
To kick off 2026, the Weseeks team visited the Yeongdeungpo Senior Welfare Center to listen to the voices of those our technology serves. While volunteering for meal distribution and guidance services, our team members communicated directly with the seniors. It was a precious opportunity to understand their longing for family and their high expectations for non-face-to-face care services like AI Family Care Call.
What is the core of the care service that seniors truly desire?
Beyond simple check-ins: Completing the connection with family
Many seniors we met at the center saw their own children or grandchildren in our team members, consistently remarking, "A service that keeps me connected with my kids would be wonderful." As we learned firsthand in Yeongdeungpo, the essence of AI Family Care Call is not just an AI response, but its role as a bridge that connects the hearts of family members.
What is the future of AI care according to experts and institutions?
Technology must be a tool to resolve isolation, with people at its center
During a 2025 care policy seminar, an official from the Ministry of Health and Welfare stated, "The success of remote care services depends not on the flashiness of the technology, but on the emotional bond the user feels." Empathizing with this philosophy, AI Family Care Call is committed to creating services that foster emotional connection. We are enhancing our natural language processing technology to ensure a delicate tone and contextual understanding, so seniors feel comfortable and heard.
Frequently Asked Questions (FAQ)
Q. Can my parents use the service if they aren't good with technology?
Yes. Since parents only need to answer the phone as they usually do, there is no need for any complicated device installation. AI Family Care Call operates through the familiar act of talking on the phone.
Q. How will I know if an anomaly is detected?
If a parent misses three consecutive calls, an immediate alert is sent to the guardian’s app. Guardians can also check summarized call reports through the AI Family Care Call app.
Q. Are calls made every day?
Calls are made periodically according to the schedule set by the guardian. As of 2026, many of our users utilize AI Family Care Call 2–3 times a week for regular check-ins.
Q. What kind of conversations take place?
The calls mainly focus on daily life and well-being. Additionally, if you set up specific medication or meal reminders, the AI will check if they have taken their medicine or eaten their meals.
Q. Won't talking to an AI be awkward?
Weseeks has implemented a speech rate and tone familiar to seniors to minimize any discomfort. Many users have responded very positively to how natural the conversations feel.
